If you’re having problems logging in, using the system, or you need any other assistance, please call us on 0800 783 8395 or email paymentsteam@brighthr.com and we can help to resolve.
GO TO THE “My Invoices” page – there is a link to create a new Direct Debit Mandate
Yes – this is BrightHR’s new invoice portal and all the links are genuine. However do not hesitate to contact us if you are unsure or require further clarity.
No – BrightHR never ask for card details, especially within an email.
No – No card payments details are stored by BrightHR
Because we do not store card details to ensure your security at all times.
It may be that we are waiting to post your payment against the invoice or it may be that we couldn’t find your payment. Please contact us by phone or via the live chat to discuss further so that we may rectify the issue.
BrightHR will receive your query and respond to you directly by email or phone to answer your questions.
Peninsula Business Service Limited
The Peninsula
Victoria Place
Manchester
M4 4FB
T: 0800 029 4389
info@peninsula-uk.com